Privacy Policy

This Privacy Policy describes our policies and procedures for collecting, using and disclosing your information when you use the Service and informs you of your privacy rights and how the law protects you.

We use your personal information to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy

Interpretation

The words whose initial letters are capitalised have the meanings defined in the following terms. The following definitions have the same meaning whether they are in the singular or the plural.

Definitions

For the purposes of this Privacy Policy :

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that a party controls, is controlled by, or is under common control with, where "control" means ownership of 50% or more of the stock, shares, or other securities entitled to vote for directors or other officers.
• Application refers to Ez Solutions, the software programme provided by the Company.
• Company (referred to in this Agreement as either "the Company", "we", "us" or "our") refers to Easy Solution Technical Services LLC, Shop 11, L13, Greece Cluster, International City, Dubai UAE.
• Cookies are small files placed on your computer, mobile device or other device by a website that contain, among other things, information about your browsing behaviour on that website.
• Country refers to: United Arab Emirates
• Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to the Application or the Website or both.
• Service Provider means any natural or legal person who processes the Data on behalf of the Company. It refers to third party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, provide services related to the Service or assist the Company in analysing the use of the Service.
• Usage Data refers to automatically collected data generated either by the use of the Service or by the infrastructure of the Service itself (e.g. the duration of a page visit).
• Website refers to Ez Solutions, accessible via https://www.ezsolutions.me
• It means the person accessing or using the Service or the company or other legal entity on whose behalf such person accesses or uses the Service, as the case may be

Types of data collected

Personal information

When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, the followin

• Email address
• First name and last name
• Telephone number
• Usage data

Usage data is collected automatically when you use the service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages you visit on our Service, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, the unique identifier of your mobile device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends when you visit our Service or when you access the Service through a mobile device.

We use cookies and similar tracking technologies to track activity on Our Service and to shop certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyse Our Service. The technologies we use may include:

• Cookies or browser cookies. A biscuit is a small file that is stored on your device. You can set your browser to refuse all cookies or to indicate when a biscuit is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have set your browser to reject cookies, our service may use cookies.
• Web Beacons. Certain areas of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count the number of users who have visited those pages or opened an email, and to compile other related website statistics (e.g., recording the popularity of a particular area and verifying system and server integrity)

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session cookies and persistent cookies for the purposes described below

• Necessary / essential cookies

Type: Session cookies

Managed by: Us

Purpose: These cookies are essential to provide you with the services available through the website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided and we only use these cookies to provide you with these services

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Managed by: Us

Purpose: These cookies identify whether users have accepted the use of cookies on the website

• Functional cookies Functionality Cookies

Type: Persistent Cookies

Managed Administered by: Us

Purpose: These Cookies allow us to remember the choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these cookies Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy

The Company may use personal data for the following purposess:

• To provide and maintain our service, including monitoring the use of our service.
• To manage your account: to manage your registration as a user of the Service. The personal data you provide may give you access to various features of the Service that are available to you as a registered user.
• To perform a contract: to develop, honour and perform the contract for the purchase of the products, items or services you have purchased or any other contract with us on the Service.
• To contact you: To contact you by email, phone calls, text messages or other equivalent forms of electronic communication, such as push notifications from a mobile application regarding updates or informative messages related to the features, products or contracted services, including security updates, as necessary or appropriate for their implementation.
• To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or requested, unless you have opted out of receiving such information.
• To manage your requests: To process and manage your requests to us.
• For business transfers: We may use your information to evaluate or effect a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, in which personal information we hold about our service users is one of the transferred assets transferred.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact with other users in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we need to retain your information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage data is generally retained for a shorter period of time unless it is used to improve the security or functionality of our service or we are required by law to retain it for longer periods of time.

Your information, including personal data, will be processed at the Company's operational offices and any other locations where the parties involved in the processing are located. This means that this data may be transferred to and stored on computers outside your state, province, country or other governmental jurisdiction where different data protection laws may apply than in your jurisdiction.

By agreeing to this Privacy Policy and the subsequent transfer of this data, you consent to this transfer.

The Company will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to any organisation or country unless there are adequate controls in place to include the security of your data and other personal information.

You have the right to delete or ask us to assist you in deleting the personal information we have collected about you.

Our Service may give you the option to delete certain information about you within the Service.

You can update, change or delete your information at any time by logging into your account, if you have one, and visiting the account settings area where you can manage your personal information. You may also contact us to access, correct or delete any personal information you have provided to us.

However, please note that we may need to retain certain information if we are required to do so by law or have a legal basis to do so.

Business transactions

If the Company is involved in a merger, acquisition or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and then becomes subject to a different privacy policy.

Law enforcement

In certain circumstances, the Company may be required to disclose your personal information if required to do so by law or in response to reasonable requests from public authorities (e.g. a court or government agency).

Other legal requirements

The Company may disclose your personal information if it believes in good faith that such action is necessary to:

• Comply with a legal obligation
• To protect and defend the rights or property of the Company
• To prevent or investigate possible misconduct in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liabilit

The security of your personal information is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to protect your personal information by commercially acceptable means, we cannot guarantee absolute security.

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and know that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from anyone under 13 without verifying parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as the legal basis for processing your data and your country requires a parent's consent, We may require Your parent's consent before We collect and use that information.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or by placing a prominent notice on Our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to periodically review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

• By email: info@ezsolutions.me
• By visiting this page on our website: https://www.ezsolutions.me
• By phone number: +9714445285